Support

We're here to help.

Questions about a course, a certificate, employer verification or a charge? Reach the Lifeline team directly by email or phone, or check the answers below.

Customer Support

Real people. Real answers.

Our support team is available by email and phone to assist with anything — from course questions to employer verification and billing.

Course questionsTechnical supportEmployer verificationGroup trainingRenewalsCertificatesBillingGeneral inquiries
Phone Support
(628) 231-9293
Calls only — no text messages.
FAQ Library
Guided Help
Typical response within one business day.
FAQ

Questions, answered.

Everything you need to know about our certifications, enrollment, and verification.